We're Hiring

285A8253.jpg

About Artists & Fleas

Artists & Fleas is a multi-merchant marketplace that has been disrupting retail for more than a decade by delivering ever-evolving and extraordinary shopping experiences.  With market locations in NY (Soho, Chelsea, Williamsburg), LA (Venice), plus online/e-commerce, A&F is committed to community, discovery, and delight in shopping. If you are looking for a career defining position, read on!

We are currently hiring for the following positions:

 

Performance Marketing Manager

Artists & Fleas is a multi-merchant marketplace that has been disrupting retail for more than a decade by delivering ever-evolving and extraordinary shopping experiences.  With market locations in NY (Soho, Chelsea, Williamsburg), LA (Venice), plus online/e-commerce, A&F is committed to community, discovery, and delight in shopping. If you are looking for a career defining position, read on!

Artists & Fleas is actively recruiting a Performance Marketing Manager to lead all traffic-driving and customer acquisition marketing efforts across all channels to help take the brand to the next level.  We are seeking a sharp, talented, versatile, dynamic individual to shape, innovate and implement a multi-disciplinary marketing strategy for a rapidly growing retail business.

We’re looking for a passionate “whole brain marketer” who is capable of both creative and analytical thinking. In other words, someone who can create on-brand messaging and also monitor, measure and assess marketing campaigns.

The primary role and responsibility of the Performance Marketing Manager is to create and implement a strategic marketing plan for the Company. This includes amplifying the marketing efforts of existing market locations to drive traffic and build customer CRM.. The Performance Marketing Manager will be responsible for driving (defining, directing and implementing) all aspects of the marketing mix to include advertising, digital, social, in-store events and PR. Some marketing elements will be done collectively and/or in conjunction with the respective Market Managers and/or external vendors.

Overall Role Responsibilities:

Performance Marketing

  • Work with Head of Marketing, Head of Content and the Founders to develop and implement (own, forecast and track) quarterly and annual Marketing Plans and Budget
  • Manage the Marketing Calendar and ensure smooth, expert and efficient execution of all programs
  • Drive company data capture and manage and develop a customer CRM program
  • Find creative, exciting and efficient ways to drive retail traffic and build the database and bolster social following
  • Utilize existing marketing tools, assets and initiatives to help streamline marketing efforts and prioritize for maximum impact and efficiency
  • Use advertising and paid digital media to build brand awareness, drive traffic and acquire new customers
  • Develop systems and processes to monitor and measure the impact of marketing (strategy and tactics)
  • Create a comprehensive marketing dashboard that takes into account all current marketing channels and marketing mix, including:
  • Search (Website, SEO/Search, Google AdWords, etc.)
  • Video
  • Advertising (online / print / guerilla)
  • Direct Marketing (email & online / onsite in market locations)
  • Social (Facebook / Instagram / etc.)
  • Brand Marketing
  • Ensure consistency across all communications including:

    •  Branding, public relations, advertising, social media, digital marketing, website optimization, inbound marketing, in-store/retail, and promotions either directly or via outsourced channels

Business Development

  • Network to source and create new relationships for partnerships, collaborations and events inside or outside of Markets
  • Create and run engaging customer programming (with or without brand partners) including events, workshops and traveling pop-ups
  • Further cultivate and develop relationship with key brand partner and create multi-market programs
  • Negotiate terms and contracts with all external partners; Support Market Managers with higher level partnership negotiations
  • Sell retail space to interested partners for in-Market events and programs
  • Explore co-branded collaborations with innovative and relevant partners

Digital

  • Contribute to e-commerce strategy to grow business channel
  • Manage paid social strategy and budget to acquire new customers, recruit new customers, drive e-commerce sales and build social following
  • Work with Head of Content to help optimize email performance
  • Drive SEO/SEM

Other

  • Direct and manage outside consultants and agencies, when relevant

Ideal candidate should have:

  • Demonstrated track record (4-7 years) in creating, directing, evaluating and implementing marketing programs that utilize a broad marketing mix
  • A resume that includes successful examples of driving retail traffic and building CRM
  • An understanding of how to successfully use paid digital media to grow a business
  • Excellent written and verbal communication skills
  • The ability to think strategically while executing against the smallest details
  • Experience networking for and negotiating brand partnerships and events
  • The ability to plan and manage at both strategic and operational levels
  • A can-do attitude and be a self-starter that works independently and moves at a fast, retail pace; Must be a problem solver
  • Experience in - and a passion for - “disruptive retail.”   

We are looking for an individual who is a creative thinker and a problem solver–someone who can bring innovative ideas to grow the brand and the business and be capable of executing upon them. Candidate should have demonstrated experience in both big picture thinking and the wisdom to recognize that the devil is in the details. We are looking for someone who can juggle a lot while remaining even-keeled and demonstrate grace under pressure.

This is a full time, salaried position with benefits.

Interested candidates should submit a resume and introduction letter via email to jobs@artistsandfleas.com with the SUBJECT LINE: PERFORMANCE MARKETING MANAGER.

Artists & Fleas is an equal opportunity employer.

 

Marketing Assistant

Artists & Fleas is actively recruiting a Marketing Assistant to assist with all aspects of building and implementing a marketing plan, and assist in all aspects of day to day marketing administration. This is an amazing opportunity for a sharp, talented, versatile and can-do individual with a passion for retail to work in an innovative and creative company environment.

Overall Role & Responsibilities:

  • Project management and project assistance in all brand and location marketing activities including traffic control and tracking of all creative asset and collateral development
  • Update and manage a comprehensive marketing dashboard that takes into account all current marketing channels and marketing mix
  • Maintain the marketing calendar
  • Track quarterly and annual Marketing Plan and Budget
  • Provide key content and assets for email marketing and in store signage
  • Conceptualize and manage in-store events
  • Social Community Management:  assist in developing content, community management and tracking KPIs
  • Update and manage a comprehensive marketing dashboard that takes into account all current marketing channels and marketing mix
  • Liaise with key outside agencies including PR, creative agency, etc
  • Assist in data entry, maintaining and leveraging the CRM database
  • Update and maintain Shopify website
  • Shipping support for e-commerce orders
  • Streamline ordering supplies and assets
  • Provide in-market support for events and occasional opening or closing hours (note: this may require some weekend hours)

The ideal candidate should have some knowledge and experience in marketing with a passion for retail. An interest in local production and the “maker” culture is a plus.

We are looking for a team player that is willing to pitch in and help with anything that needs to get done including supporting market managers in markets. You must be able to juggle many projects at once while keeping a level head and be hyper-organized with great attention to detail. Understanding of social platforms and how to use them + a keen eye for social media photography and content is required.  The ideal candidate with have excellent communication skills including business AND editorial writing and speaking with outside merchants.

Technical Skill Requirements:

  • Proficient in all MS Office Programs & Google Docs
  • Proficient in use of all social media channels
  • Knowledge or quick learner for business platforms Shopify, Airtable, EventBrite a plus

Artists & Fleas values professionalism, responsibility, honesty and reliability. Equally important is the ability to demonstrate a high level of enthusiasm, determination, initiative and self-motivation.  Our culture supports team members who are dedicated and together we work hard & also have a lot of fun!

This is a full time salaried position with benefits (health insurance, paid vacation + paid sick days + 401k) and the opportunity to work with a great team and a growing organization.

In order to apply, please submit your resume to jobs@artistsandfleas.com with Marketing Assistant Position in the subject  and a thoughtful paragraph on why you feel you are the right fit for this position and what most interests you about the role. Applicants who have not visited the market or at least spent time on our website and social media pages need not apply.

Artists & Fleas is an equal opportunity employer.

 

 

ASSISTANT MARKET MANAGER

Over the past 15 years, Artists & Fleas has created inspired marketplaces for shoppers looking to discover local designers #IRL and for makers who want to showcase their creations and build their businesses.

Artists & Fleas is seeking an Assistant Market Manager to work in both of our NYC locations (SoHo & Chelsea Market) working closely with the merchant and creator community to foster & create a dynamic, cohesive and unparalleled shopping experience for all who sell and shop.

In this role, you will use your creativity and ingenuity to tackle, troubleshoot, and problem-solve just about anything that might arise in the course of a day – from developing strong and supportive relationships with our merchant community, to facilitating and monitoring market operations, to creating special events, to welcoming customers and providing administrative support to the Senior Market Manager. This is an amazing opportunity for a highly motivated professional who is committed to community-building in an innovative and creative retail environment.

As the Assistant Market Manager, you will monitor the overall flow & vibe of the market and serve as an Artists & Fleas’ bran ambassador for current and prospective merchants. You will also serve as a touchpoint to the shoppers by greeting customers on the floor. You will also provide administrative support, oversee facilities management and merchant management, and assist in special event productions. Your role will include six key areas:
 

Merchant Community Management:

  • Develop strong relationships with the merchant community to create a warm and supportive selling environment

  • Assist in the recruitment of new merchants

  • Assist in the development of merchant community-building programs and initiatives

Special Event Production:

  • Connect with local businesses and community organizations to build prospective partnerships and co-produced events

  • Neighborhood market promotion including flyering and poster distribution

  • Provide administrative, set up/breakdown support before and during market events

  • Create and manage a calendar of co-produced events, shopping parties and raffles

Cross Platform Marketing:

  • Develop visual content by capturing digital content (photos and videos) for our social media channels, website & blog during the course of the selling day

  • Collect data including email capture and click count

  • Draft merchant bios to post on site and in store

Visual Merchandising:

  • Support merchants in merchandising their spaces

  • Assist in merchandising the windows, in store signage & displays

Facility Management:

  • Assist in the creation of a positive vibe paying close attention to music, lighting, temperature, customer and merchant flow

  • Ensure market facilities and common areas are clean and in working condition during all open hours. Sweeping/mopping/changing light bulbs when necessary

  • Track inventory and order all market supplies

  • Oversee merchant Load In & Load Out

Administrative Dutie:

  • Provide administrative support Senior Market Manager and A&F team

  • Send invoices, track payments and input prospective merchant information

Qualifications:

The ideal candidate will be highly organized and detail-oriented and has a track record of showing initiative. You will be energetic, hospitality oriented and a people person. You will a self-starter, problem-solver and creative thinker and a keen observer of retail. We are open to various professional backgrounds but some professional experience in retail is required. A high aesthetic point of view and merchandising experience preferred. Excellent written, verbal and interpersonal communication skills are required. Technically, you need to be proficient with all MS Office Programs, the Google suite, and all social media channels.

Your schedule will require you to be onsite evenings and weekends. Please note, we are looking for candidates who can commit to a consistent schedule. *Note: You must be able to lift a minimum of 40 pounds for this position.

Compensation Package:

This is a full time salaried position with benefits (health insurance, paid vacation + paid sick days + 401k) and the opportunity to work with a great team and a growing organization.

If you are the right person for the job, please send your resume and a paragraph about why you are the ideal fit for this position and the Artists & Fleas brand, which we will consider as a writing sample. Applicants who have not visited the market or at least spent time on our website and social media pages need not apply. Please send application materials to jobs@artistsandfleas.com and write “Assistant Market Manager” in the subject line.

Artists & Fleas is an equal opportunity employer.