We're Hiring

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About Artists & Fleas

Artists & Fleas is a multi-merchant marketplace that has been disrupting retail for more than a decade by delivering ever-evolving and extraordinary shopping experiences.  With market locations in NY (Soho, Chelsea, Williamsburg), LA (Venice), plus online/e-commerce, A&F is committed to community, discovery, and delight in shopping. If you are looking for a career defining position, read on!

We are currently hiring for the following positions:

 

Performance Marketing Manager

Artists & Fleas is a multi-merchant marketplace that has been disrupting retail for more than a decade by delivering ever-evolving and extraordinary shopping experiences.  With market locations in NY (Soho, Chelsea, Williamsburg), LA (Venice), plus online/e-commerce, A&F is committed to community, discovery, and delight in shopping. If you are looking for a career defining position, read on!

Artists & Fleas is actively recruiting a Performance Marketing Manager to lead all traffic-driving and customer acquisition marketing efforts across all channels to help take the brand to the next level.  We are seeking a sharp, talented, versatile, dynamic individual to shape, innovate and implement a multi-disciplinary marketing strategy for a rapidly growing retail business.

We’re looking for a passionate “whole brain marketer” who is capable of both creative and analytical thinking. In other words, someone who can create on-brand messaging and also monitor, measure and assess marketing campaigns.

The primary role and responsibility of the Performance Marketing Manager is to create and implement a strategic marketing plan for the Company. This includes amplifying the marketing efforts of existing market locations to drive traffic and build customer CRM.. The Performance Marketing Manager will be responsible for driving (defining, directing and implementing) all aspects of the marketing mix to include advertising, digital, social, in-store events and PR. Some marketing elements will be done collectively and/or in conjunction with the respective Market Managers and/or external vendors.

Overall Role Responsibilities:

Performance Marketing

  • Work with Head of Marketing, Head of Content and the Founders to develop and implement (own, forecast and track) quarterly and annual Marketing Plans and Budget
  • Manage the Marketing Calendar and ensure smooth, expert and efficient execution of all programs
  • Drive company data capture and manage and develop a customer CRM program
  • Find creative, exciting and efficient ways to drive retail traffic and build the database and bolster social following
  • Utilize existing marketing tools, assets and initiatives to help streamline marketing efforts and prioritize for maximum impact and efficiency
  • Use advertising and paid digital media to build brand awareness, drive traffic and acquire new customers
  • Develop systems and processes to monitor and measure the impact of marketing (strategy and tactics)
  • Create a comprehensive marketing dashboard that takes into account all current marketing channels and marketing mix, including:
  • Search (Website, SEO/Search, Google AdWords, etc.)
  • Video
  • Advertising (online / print / guerilla)
  • Direct Marketing (email & online / onsite in market locations)
  • Social (Facebook / Instagram / etc.)
  • Brand Marketing
  • Ensure consistency across all communications including:

    •  Branding, public relations, advertising, social media, digital marketing, website optimization, inbound marketing, in-store/retail, and promotions either directly or via outsourced channels

Business Development

  • Network to source and create new relationships for partnerships, collaborations and events inside or outside of Markets
  • Create and run engaging customer programming (with or without brand partners) including events, workshops and traveling pop-ups
  • Further cultivate and develop relationship with key brand partner and create multi-market programs
  • Negotiate terms and contracts with all external partners; Support Market Managers with higher level partnership negotiations
  • Sell retail space to interested partners for in-Market events and programs
  • Explore co-branded collaborations with innovative and relevant partners

Digital

  • Contribute to e-commerce strategy to grow business channel
  • Manage paid social strategy and budget to acquire new customers, recruit new customers, drive e-commerce sales and build social following
  • Work with Head of Content to help optimize email performance
  • Drive SEO/SEM

Other

  • Direct and manage outside consultants and agencies, when relevant

Ideal candidate should have:

  • Demonstrated track record (4-7 years) in creating, directing, evaluating and implementing marketing programs that utilize a broad marketing mix
  • A resume that includes successful examples of driving retail traffic and building CRM
  • An understanding of how to successfully use paid digital media to grow a business
  • Excellent written and verbal communication skills
  • The ability to think strategically while executing against the smallest details
  • Experience networking for and negotiating brand partnerships and events
  • The ability to plan and manage at both strategic and operational levels
  • A can-do attitude and be a self-starter that works independently and moves at a fast, retail pace; Must be a problem solver
  • Experience in - and a passion for - “disruptive retail.”   

We are looking for an individual who is a creative thinker and a problem solver–someone who can bring innovative ideas to grow the brand and the business and be capable of executing upon them. Candidate should have demonstrated experience in both big picture thinking and the wisdom to recognize that the devil is in the details. We are looking for someone who can juggle a lot while remaining even-keeled and demonstrate grace under pressure.

This is a full time, salaried position with benefits.

Interested candidates should submit a resume and introduction letter via email to jobs@artistsandfleas.com with the SUBJECT LINE: PERFORMANCE MARKETING MANAGER.

Artists & Fleas is an equal opportunity employer.

 

Marketing Assistant

Artists & Fleas is actively recruiting a Marketing Assistant to assist with all aspects of building and implementing a marketing plan, and assist in all aspects of day to day marketing administration. This is an amazing opportunity for a sharp, talented, versatile and can-do individual with a passion for retail to work in an innovative and creative company environment.

Overall Role & Responsibilities:

  • Project management and project assistance in all brand and location marketing activities including traffic control and tracking of all creative asset and collateral development
  • Update and manage a comprehensive marketing dashboard that takes into account all current marketing channels and marketing mix
  • Maintain the marketing calendar
  • Track quarterly and annual Marketing Plan and Budget
  • Provide key content and assets for email marketing and in store signage
  • Conceptualize and manage in-store events
  • Social Community Management:  assist in developing content, community management and tracking KPIs
  • Update and manage a comprehensive marketing dashboard that takes into account all current marketing channels and marketing mix
  • Liaise with key outside agencies including PR, creative agency, etc
  • Assist in data entry, maintaining and leveraging the CRM database
  • Update and maintain Shopify website
  • Shipping support for e-commerce orders
  • Streamline ordering supplies and assets
  • Provide in-market support for events and occasional opening or closing hours (note: this may require some weekend hours)

The ideal candidate should have some knowledge and experience in marketing with a passion for retail. An interest in local production and the “maker” culture is a plus.

We are looking for a team player that is willing to pitch in and help with anything that needs to get done including supporting market managers in markets. You must be able to juggle many projects at once while keeping a level head and be hyper-organized with great attention to detail. Understanding of social platforms and how to use them + a keen eye for social media photography and content is required.  The ideal candidate with have excellent communication skills including business AND editorial writing and speaking with outside merchants.

Technical Skill Requirements:

  • Proficient in all MS Office Programs & Google Docs
  • Proficient in use of all social media channels
  • Knowledge or quick learner for business platforms Shopify, Airtable, EventBrite a plus

Artists & Fleas values professionalism, responsibility, honesty and reliability. Equally important is the ability to demonstrate a high level of enthusiasm, determination, initiative and self-motivation.  Our culture supports team members who are dedicated and together we work hard & also have a lot of fun!

This is a full time salaried position with benefits (health insurance, paid vacation + paid sick days + 401k) and the opportunity to work with a great team and a growing organization.

In order to apply, please submit your resume to jobs@artistsandfleas.com with Marketing Assistant Position in the subject  and a thoughtful paragraph on why you feel you are the right fit for this position and what most interests you about the role. Applicants who have not visited the market or at least spent time on our website and social media pages need not apply.

Artists & Fleas is an equal opportunity employer.